Rooms are big enough, bathrooms have everything you need. Front Desk staff was amazing from the very beginning, even before my checkin. They went further and beyond to accommodate to my needs. The hotel in general is pristine clean and the pool is nice when weather is hot. Breakfast is great and the entertainment area has cool things. Housekeeping and restaurant staff are super kind too. Food availability 24/7.
Cheryl
2025年3月
I arrived at the hotel at 4am, super tired, the hotel arranged to pick me up even though my flight was delayed by 3 hrs. They were understanding and helpful about it, I loved that they contacted me to my personal number to keep up with the status of my flight and pick up arrangements. The room was spacious and comfortable bed and cleaned. The view of the garden with pool and a waterfall was a nice touch of the hotel. Friendly staff always showed me extra help. The location was so convenient and so close to restaurants, stores, tourist sites and malecon.
Guisella
2025年3月
Nicely decorated clean room with TV cable channels, excellent air conditioning, complimentary bottles of water, complimentary welcome cocktail drink in modern bar, comfortable bed, clean bathroom, daily complimentary full breakfast with various delicious food options, excellent restaurant for other meals next to beautiful garden and pool with overlooking balconies, interesting historical photographs of the city on room floor, very courteous pleasant staff; appreciated front desk phone call upon first entering room, security guards at hotel and restaurant entrance reassured safety as well as front desk arranging secure taxi service to airport upon checking out
Manuel
2023年12月
Didn’t try the amenities but in the past have and would recommend it. The meals there are fantastic including the room service. The only issue with the room was the air conditioning unit ceased so we had to move rooms. Much better afterwards. In same building you have a very nice restaurant for anyone, a lounge bar, and a bakery to die for.
Pablo
2024年12月
The whole property was wonderful. Fantastic breakfast buffet. Best ever. We stayed here on our way back from the Galapagos and loved the pick up service at the airport.
Raydene
2025年2月
The room was very comfortable and the AC worked perfectly to cool the room! The restaurant downstairs had a vegan option for dinner; which was lucky as all vegan restaurants close by were shut. The staff were very helpful. The next morning they gave me a packed vegan breakfast as I was flying early! The receptionists took great care in checking with the kitchen that the items I was given were vegan!!
Rebecca
2024年6月
The hotel is well maintained. Breakfast was great, the pool and amenities too. I would like to go again in the future.
Andres
2024年9月
Breakfast was exceptional, so much variety. Pool was very cold, but suits those people who cannot handle the heat. The room was large, clean and well equipped with shampoo, conditioner etc.
Tamara
2024年4月
Loved everything about this place! The facilities are perfect and the staff is incredible. I booked a massage and it was the best I have ever had. The breakfast is great and the facilities are all exceptional. I booked again and will again and again. I worked remote from the hotel and didn't feel like I needed to leave (even though I did for the Malecon, Park with Iguanas and restaurants)
Julia
2024年12月
Very beautiful and renovated premises, spacious fitness center / gym with almost everyone you might need, amazing breakfast
Erick
2025年1月